HTC ChaCha A810e Hang/Restart on Logo SOLVED

[Lowers]

MODEL:
HTC ChaCha A810e





Restarting on Logo

With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
 
Wait for the screen with the three Android images to appear.
 
Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
 
Press VOLUME UP to start the factory reset.

RESULT:

 

[shanidj]

asshole where is the solution

 

[edlum]

Brother can you share your solution?