josher

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Hard Reset - DROID Pro by MOTOROLA


caution.gif
Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.
Note: disable Automatic restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party application is the cause of an Operating System / Application issue.

Will be shown both the way for doing this: Peferred and alternate method


Preferred method
  1. From the home screen, select the App menu.

    home_screen_app_menu.jpg
  2. Select Settings.
    If the application icon is missing, select App menu filter (located at the top) then select All apps.

    app_menu_settings.jpg
  3. Select Privacy.

    settings_privacy.jpg
  4. From the Personal data section, select Factory Data Reset.

    privacy_settings_factory_data_reset.jpg
  5. Select Reset phone.
    If presented, enter the current passcode or draw the unlock pattern.

    factory_data_reset-01.jpg
  6. Select Erase Everything.
    Allow up to 3 minutes for the factory data reset and reboot processes to complete.

    factory_data_reset-02.jpg
  7. Do again the same procedure of initial setting as for a new phone.
 

josher

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Joined
Sep 5, 2010
Posts
6,745
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Alternate method
  1. Press and hold the Power button.

    power_button.jpg
  2. Select Power off.

    phone_options_power_off.jpg
  3. Press and hold the R key+M key+Power button simultaneously until the Recovery screen (exclamation point with an android figure) appears.

    r_m_keys.jpg
  4. From the Recovery screen, press the volume up+down keys simultaneously.

    android_system_recovery-01.jpg


    volume_keys.jpg
  5. Select wipe data/factory reset.
    Utilize the Volume keys (up / down) to highlight and the Power button to select.

    android_system_recovery-01.jpg
  6. Select Yes -- delete all user data.
    Allow the factory reset process to complete (approximately 1 minute).

    android_system_recovery-02.jpg
  7. Select reboot system now.

    android_system_recovery-03.jpg
  8. Do again the same procedure of initial setting as for a new phone.
 
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