Jenith
Well-known Member
- Joined
- Mar 25, 2019
- Posts
- 51,976
- Likes
- 182
Samsung typically provides a 12-month warranty on most of its products in the United States. It also sells additional protection through its Samsung Care+ program, which also includes theft and loss protection.
All devices come with a warranty but Samsung Care+ is completely optional. You don't have to buy it if you don't want it, but it's important to understand the differences in Samsung Care+ vs warranty if you want the best possible protection for your purchase.
Samsung Galaxy devices typically have a 12-month warranty. For example, Galaxy S25 Ultra owners in the United States get a 12-month parts and labor warranty period. This standard limited warranty is applicable based on what Samsung describes as “proper use” of the product.
The warranty doesn't cover any accidental damage. If you drop the phone and its screen breaks, you can't get it replaced for free under warranty. Damage from liquid exposure, unauthorized repairs, unapproved accessories, etc isn't covered, either.
There's a whole list of what's not covered on Samsung's website. Even if you send the device in to Samsung, it will decline to offer any repair or replacement for free. You always have the option to pay for repairs out of pocket which will be done by certified Samsung technicians using genuine parts.
Manufacturing or part defects are covered under the warranty. For example, if one of the cameras on your device stops working or the motherboard just dies for no reason, you can send it in to Samsung and it will take care of it.
The company has the option to either repair the in-warranty defect or offer you a replacement product for free. You can send your device to Samsung for an in-warranty repair using its authorized walk-in, mobile, or mail-in service options.
Devices must be sent with a sales receipt or a similar proof of purchase that shows the date of purchase by the original owner. This is an important point for those who have bought a used phone through eBay or any other store. The 12-month warranty coverage starts from the day the first owner bought the device, not when you bought it.
Samsung Care+ covers accidental damage. You can get unlimited repairs for screens and batteries, coverage from drops and spills, cracked glass repairs for free or as low as $29, and even theft and loss protection. Here's the full list of what Samsung Care+ covers in the United States.
Manufacturing defects are quite rare. The odds of a component on your device dying out are quite slim, but the odds of dropping your phone on the pavement and cracking its screen are high.
That's why a lot of customers prefer Samsung Care+ as it provides coverage against the most common causes of device damage for up to 24 months. It saves them from costly out of pocket repairs and provides peace of mind that they'll be covered in case something happens.
The post What US customers should know about Samsung Care+ vs warranty appeared first on imeisource.
All devices come with a warranty but Samsung Care+ is completely optional. You don't have to buy it if you don't want it, but it's important to understand the differences in Samsung Care+ vs warranty if you want the best possible protection for your purchase.
Samsung Standard Limited Warranty Explained
Samsung Galaxy devices typically have a 12-month warranty. For example, Galaxy S25 Ultra owners in the United States get a 12-month parts and labor warranty period. This standard limited warranty is applicable based on what Samsung describes as “proper use” of the product.
The warranty doesn't cover any accidental damage. If you drop the phone and its screen breaks, you can't get it replaced for free under warranty. Damage from liquid exposure, unauthorized repairs, unapproved accessories, etc isn't covered, either.
There's a whole list of what's not covered on Samsung's website. Even if you send the device in to Samsung, it will decline to offer any repair or replacement for free. You always have the option to pay for repairs out of pocket which will be done by certified Samsung technicians using genuine parts.
How to make a Samsung warranty claim
Manufacturing or part defects are covered under the warranty. For example, if one of the cameras on your device stops working or the motherboard just dies for no reason, you can send it in to Samsung and it will take care of it.
The company has the option to either repair the in-warranty defect or offer you a replacement product for free. You can send your device to Samsung for an in-warranty repair using its authorized walk-in, mobile, or mail-in service options.
Devices must be sent with a sales receipt or a similar proof of purchase that shows the date of purchase by the original owner. This is an important point for those who have bought a used phone through eBay or any other store. The 12-month warranty coverage starts from the day the first owner bought the device, not when you bought it.
The key Samsung Care+ vs warranty difference
Samsung Care+ covers accidental damage. You can get unlimited repairs for screens and batteries, coverage from drops and spills, cracked glass repairs for free or as low as $29, and even theft and loss protection. Here's the full list of what Samsung Care+ covers in the United States.
Manufacturing defects are quite rare. The odds of a component on your device dying out are quite slim, but the odds of dropping your phone on the pavement and cracking its screen are high.
That's why a lot of customers prefer Samsung Care+ as it provides coverage against the most common causes of device damage for up to 24 months. It saves them from costly out of pocket repairs and provides peace of mind that they'll be covered in case something happens.
The post What US customers should know about Samsung Care+ vs warranty appeared first on imeisource.