To "Hard Reset" your phone carefully follow the steps below.
Press and hold the Power key
to power off the phone.
Power up the device by pressing the Camera key
, Volume down key
, and Power key
.
When the device vibrates, release the Power key, but continue pressing the Camera and Volume down keys. Once the device displays the Are you sure you want to format? screen, release the Camera and Volume down keys.
Note: If the download mode screen displays, go back to step 1 and try again.
Press the Window key
to Format the device.
Note: Formatting erases all erases all user data stored on the device and on the microSD card.
Press the Window key
again to confirm that you want to format the device.
Warning!: Do not remove the battery while formatting your phone. Wait until the device switches on and displays the Home screen.
After formatting is complete, the Start-up Wizard screen is displayed.
For more information on the SGH-i917 Focus, please click the banner below.
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