There are two ways to hard reset the X1.
First way -
Start>Settings>System>Clear Storage then enter the number 1234 and press Yes.
Second way -
1. hold volume down key + power key
2. phone will turn into boothrom mode (screen is like rainbow)
3. hold 2 metal buttons (left and right front buttons) and press with stylus on the back RESET button for couple of seconds
4. After while press R on keyboard to perform reset
5. enjoy
First way -
Start>Settings>System>Clear Storage then enter the number 1234 and press Yes.
Second way -
1. hold volume down key + power key
2. phone will turn into boothrom mode (screen is like rainbow)
3. hold 2 metal buttons (left and right front buttons) and press with stylus on the back RESET button for couple of seconds
4. After while press R on keyboard to perform reset
5. enjoy