NANAIU

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HWK UFSx_Support_Suite_Setup_v02.03.00.02


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1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
2. Install UFSx Support Suite Setup
3. Connect your UFSx+HWK before running the UFSx Control Panel
4. Run UFSx Control Panel
5. Switch to the "Hardware" Tab
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install something at step 13)


How to install same UFSx+HWK to 2nd PC.

Same as above and you must complete ALL steps.


How to add further UFSx+HWK after initial install.

Steps 4-13 as above
 

aravinth26

Newbie
Joined
Jun 18, 2013
Posts
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hello dear i have instal hwk micro box error..................>

update to last

box_ error; 0000000080.
 

aravinth26

Newbie
Joined
Jun 18, 2013
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post here screen shot

App: UFSx (HWK) Control Panel v 2.3.0.2 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 5.1 (Build 2600 Service Pack 2)
Versions: Ufs2xx.dll 3.2.4, Ufs2xx.sys 2.8.14
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Documents and Settings\ramesh\Desktop
C:\Documents and Settings\ramesh\Start Menu\Programs

Box: 1 Location: 1331 Serial: 78977
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 78977
HID: 5F287E9F426000EC, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 52
HWK: NOT AUTHORISED, Update Box
Support: Server Communication Error (Check Firewall and TCP/IP Address DNS Server Settings, try to use: 8.8.8.8 and 8.8.4.4)

Box: 1 Location: 1331 Serial: 78977
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 78977
HID: 5F287E9F426000EC, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 52
HWK: NOT AUTHORISED, Update Box
Your IP Address: 14.102.69.2
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 78977
NVML: Ok
 

Shikderg

Product Manager
Joined
Oct 24, 2011
Posts
4,168
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App: UFSx (HWK) Control Panel v 2.3.0.2 by SarasSoft
CPU: GenuineIntel
Platform: Windows NT 5.1 (Build 2600 Service Pack 2)
Versions: Ufs2xx.dll 3.2.4, Ufs2xx.sys 2.8.14
C:\Program Files
C:\Program Files\Common Files
Nokia Path not Found, Set to: C:\Program Files\Nokia\Phoenix
C:\Documents and Settings\ramesh\Desktop
C:\Documents and Settings\ramesh\Start Menu\Programs

Box: 1 Location: 1331 Serial: 78977
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 78977
HID: 5F287E9F426000EC, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 52
HWK: NOT AUTHORISED, Update Box
Support: Server Communication Error (Check Firewall and TCP/IP Address DNS Server Settings, try to use: 8.8.8.8 and 8.8.4.4)

Box: 1 Location: 1331 Serial: 78977
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 78977
HID: 5F287E9F426000EC, HWK: A1.04-PRO1
BOX_AUTH_ERROR: 52
HWK: NOT AUTHORISED, Update Box
Your IP Address: 14.102.69.2
Support: Account Ok
REST: Ok
UFSx: UFS3 SarasSoft, USB S/N: 78977
NVML: Ok

whats your problem? post screen shot
 

sanwalsam

Member
Joined
Dec 29, 2010
Posts
157
Likes
2
Rizwaan bhai pls solve my problem after days my hwk not update this error
29en11y.jpg
 

habeeb7862

Newbie
Joined
May 24, 2013
Posts
1
Likes
0
my hwk box is update complet in 02.03.00.2 but when we connect the in dctxx it shows use update tool help plzzzzzzzzzzzzz thanks in advance
 

borno

Newbie
Joined
Feb 14, 2013
Posts
3
Likes
0
Last Server Update: 20013/08/21

Found Items to Install: 1054

Support: Server Communication Error (Check Firewall and TCP/IP Address DNS Server Settings, try to use: 8.8.8.8 and 8.8.4.4)
 
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