opers

Junior Member
Joined
Nov 22, 2013
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i have bb 9220 problem restart if i use to call or use other application. i need file zzkey / os v.5 or greater to download. may be some one can help me. thank you..
 

Gambir

Product Supporter
Joined
Sep 10, 2012
Posts
825
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The problem might be because of any Installed third party application or the media card can you try removing the media card to see if that helps !

If that fails I would suggest you to Reload the OS to rule out any Software issue , But after reload leave all third party application for a few days to see if they are the culprit ,Use a selective restore i;e only Contacts and calender entries don't install any apps from your backup.If problem don't appear install only BlackBerry Native apps. So first do a backup using Desktop Software then Reload your device Software , for help refer to this Knowledge base :
 
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